3DPrintMe

Terms of Use

Last updated: March 1, 2026

1. Acceptance of Terms

By accessing or using 3DPrintMe (operated by Graff Technologies LLC), you agree to be bound by these Terms of Use. If you do not agree, do not use the platform.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use 3DPrintMe. By creating an account, you represent that you meet these requirements.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use. We reserve the right to terminate accounts at our discretion.

4. Buyer Obligations

  • Provide accurate shipping information for all orders.
  • Complete payment promptly upon placing an order.
  • Confirm delivery within 14 days or funds may be automatically released to the seller.
  • Use the dispute process in good faith for legitimate issues only.

5. Seller Obligations

  • Only list items you are authorized and capable of producing.
  • Accurately describe materials, dimensions, colors, and lead times.
  • Ship orders within the stated timeframe using a tracked carrier.
  • Maintain an active Stripe Connect account to receive payouts.
  • Comply with all applicable laws including intellectual property laws.

6. Prohibited Content

The following are strictly prohibited on 3DPrintMe:

  • Weapons, weapon components, or items designed to cause harm.
  • Counterfeit goods or items infringing intellectual property rights.
  • Adult or sexually explicit content.
  • Items that violate any applicable law or regulation.
  • Listings that misrepresent the product, seller, or fulfillment capabilities.

7. Payments & Escrow

All payments are processed via Stripe. Funds are held in escrow until the buyer confirms delivery or 14 days elapse after the expected delivery date. Platform fees are deducted before payout to sellers.

8. Disputes

Disputes must be opened within 14 days of expected delivery. We review evidence submitted by both parties and issue a final resolution. Our decision is binding. We reserve the right to issue refunds or release funds based on our findings.

9. Intellectual Property

You retain ownership of content you upload. By posting on 3DPrintMe, you grant us a non-exclusive license to display that content. You must not post content that infringes third-party intellectual property rights.

10. Limitation of Liability

To the maximum extent permitted by law, Graff Technologies LLC is not liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount of fees paid by you in the 3 months preceding the claim.

11. Changes to Terms

We may update these Terms at any time. Continued use of 3DPrintMe after changes constitutes acceptance. We will notify users of material changes via email.

12. Contact

Questions about these Terms may be directed to legal@3dprintme.com.